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Privacy Policy

Coven of Agile Alchemists, privately owned business for digital transformation and digitalization consulting, company number 98448765, registered at address Mackovac 1, 34551 Lipik, Croatia (here in after "COAA" or "we", is committed to preserving the privacy of all visitors to www.agile-alchemists.com and all its customers and business partners. The protection of your personal data is important for us. We will process your personal data solely in line with legal requirements.

Personal data we collect from you and how we use it

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; and computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); comments, feedback, product reviews, and recommendations.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated above only.

Why we collect your personal data

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How we store your personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

How will we communicate with you?

We may contact you to notify you regarding your usage of the website, to troubleshoot your problems with the website, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

Our Cookie Policy

We uses cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyze the performance, operation and effectiveness of our website.

  • To ensure our platform is secure and safe to use. 

  • For statistical analysis and marketing purposes

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you do not have to keep re-entering them whenever you come back to the site or browse from one page to another.

Which cookies do we use?

We use cookies that are required for the functioning of our Wix website, listed in their documentation found on the following link: support.wix.com/en/article/cookies-and-your-wix-site.

Additionally, we use Google Analytics for our own tracking, statistical analysis and marketing purposes. 

 

Google Analytics uses for example following cookies:

(Cookie Name | Expiration Time | Description)

 

_ga | 2 years | Used to distinguish users.

_gid | 24 hours | Used to distinguish users.

_gat | 1 minute | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.

 

Additionally, the following cookies are used:

  • euCookie | 6 months | Is set when you accept the cookie message. Used to save the approval of the cookie message for 6 months.

  • PHPSESSID | Session Cookie | As you browse around the pages on this site, the session cookie tells the website that you are the same person requesting the webpages, and not a new visitor to each page. This cookie does not identify you personally and is not linked to any other information.

 

For a comprehensive list of cookies used by Google Analytics, please visit: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage 

 

For obtaining more information on Google’s terms of service and Google’s privacy policy, please visit: https://marketingplatform.google.com/about/analytics/terms/gb/, https://policies.google.com/technologies/partner-sites and https://policies.google.com/?hl=at&gl=at.

How to disable/enable cookies?

You have the ability to accept or decline cookies by modifying the settings in your browser, as well as when first accessing our website. However, you may not be able to use all the interactive features of our site if cookies are disabled.

 

There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about these functions. For example, in Internet Explorer, you can go to the Tools/Internet options/Security and Privacy Tabs to adapt the browser to your expectations. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.

 

If you are not using Microsoft Windows Explorer, then you should select ‘cookies’ in the ‘Help’ function for information on where to find your cookie folder.

Your rights regarding your Personal Data

Subject to various limitations set out in the GDPR, you have the right to:

 

(i) obtain information as to whether and what kind of personal data we store about you and to request copies of such data;

(ii) request to have your personal data corrected, restricted or deleted;

(iii) object to the processing of your personal data;

(iv) request data portability; and

(v) lodge a complaint before the Austrian data protection authority (“Datenschutzbehörde”).

 

If you wish to exercise any of these rights, or if you have any concerns about our processing of your personal data, please contact us in any of the ways listed in the section “How to contact us” below.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

How to contact us

If you have any further questions about our processing of your personal data or if we can be helpful in any other way please do not hesitate to contact us. You can reach us by using the contact info provided below:

Coven of Agile Alchemists

Mackovac 1, 34551 Lipik

Croatia

00385 (0) 99 335 0730

coven@agile-alchemists.com

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